Jivo Chat:

JivoChat is a simple way to communicate with internet users in real time. From a single handy dashboard, you can accept calls from many channels, including live chat, email, Facebook, WhatsApp, Telegram, Viber, Apple Business Chat, and even phone calls. It operates stealthily in the background using a powerful web-based application, appearing on desktop and mobile devices when needed. The app opens in the same window as your website and was designed with speed in mind.

JivoChat functions as an integrated CRM, enabling you to instantly discover more about your website visitors and interact with them right away.

Additionally, in subsequent conversations, the discussion history fills automatically. If you currently use a CRM, it’s simple to link JivoChat to it for smooth communication. Jivo stores all chat data, so there’s no need to divulge passwords to staff members. If that weren’t enough, it works well with other well-known platforms that you and your coworkers presumably use on daily a daily basis. Slack, WordPress, Shopify, and other tools fall within this category.

Jivo Chat has an incredible array of capabilities that enable you to monitor every visitor and take appropriate action:

• Some chatbots can be chatbots that can respond to common questions on your website, via messengers, and on social media.
• Helps agents work more effectively by providing timely notifications, pre-written replies, message sneak peeks, and configurable templates for FAQs.
• Statuses, tags, offers, comments, and color-coded conversations all aid in speedy customer service.
• Agents can manage numerous conversations at once.
• With the use of clever triggers, you’ll be able to follow visitors in real-time and proactively start dialogues.
• Not always accessible? Use offline contact forms to gather visitor information, so you can subsequently call them.
• Features a customized chat widget with two-way translation for chatting with people who speak languages other than English.
• By linking your phone to Jivo, you may place and receive calls.
• Google Analytics is used to collect

With JivoChat, you may have limitless conversations on as many websites as you like for free. It might very well take the role of your team communication software, with the ability to answer via chat and messenger and talk with any number of team members at once. It makes sense why it’s one of the more widely used WordPress live chat plugins on the market right now.